Compared · checked 2026-10-24
The best free CRM software for small businesses
Every big CRM has a free plan, and each one draws the line in a different place: users, contacts, pipelines or email. Here is what you get without paying, from each company's own pages, and who each one suits.
We make CRM, one of the tools on this page. Every fact about the other tools comes from their own pages, linked under each one, as they read on 2026-10-24. Prices and features change: check each site before you choose.
How we compared them
- What the free plan allows: users, contacts or records, pipelines
- Day-to-day selling: deals, tasks, follow-ups, notes, email
- Mobile apps and integrations
- Account needed, and where your customer data is kept
At a glance
| Tool | Price | Free plan limits | Email from the CRM | Mobile app | Where your data is kept |
|---|---|---|---|---|---|
| CRM ours | Free | None set by us | No | Works in the browser on phone, tablet and computer | In your browser, on this device |
| HubSpot CRM | Free; Starter from $15 a seat a month | 2 users, 1,000 contacts | Yes: templates, scheduling, tracking | iOS and Android | HubSpot's servers |
| Zoho CRM (Free edition) | Free for 3 users; paid editions per user | 3 users; 10 email templates; 10 exports | 10 custom templates; email integration on Standard | Yes | Zoho's servers |
| Bigin by Zoho CRM (Free) | Free; Express US$7 a user a month yearly (US$9 monthly) | 1 user, 500 records, 1 pipeline | Email integration on Express | iOS, iPadOS, Android, macOS | Zoho's servers |
| Feature | CRM ours | HubSpot CRM | Zoho CRM (Free edition) | Bigin by Zoho CRM (Free) |
|---|---|---|---|---|
| Users on the free plan | 1 | 2 | 3 | 1 |
| Contacts on the free plan | No limit | 1,000 | Not stated | 500 records in all |
| Deals or pipeline | Yes | Yes | Yes | Yes |
| Your own pipeline stages | No | Not stated | Not stated | Yes |
| Tasks and follow-up reminders | Yes | Yes | Yes | Yes |
| Notes and activity history | Yes | Yes | Yes | Yes |
| Email templates and tracking | No | Yes | Partly | Partly |
| Workflow automation | No | Not stated | Yes | 3 automations |
| Web forms | No | Yes | Not stated | Yes |
| Meeting booking | No | Yes | Not stated | 1 booking page |
| Import from a spreadsheet | Via Contacts (vCard, CSV) | Yes | Yes | Not stated |
| Export your data | CSV | Not stated | 10 exports | Not stated |
| Integrations | ITpris apps only | 2,000+ apps | API, 5,000 calls a day | Zapier, API, Zoho apps |
| Mobile app | Works in the browser | Yes | Yes | Yes |
| No account needed | Yes | No | No | No |
| Customer data kept on your device | Yes | No | No | No |
1. CRM (ours)
Best for: One person tracking customers and follow-ups with no limits, no account and nothing uploaded
Customers with several phones, emails and addresses, groups and tags, a pipeline board from lead to customer, dated notes and follow-up dates, linked to the orders and invoices of the ITpris business apps.
Good
- No limit on customers, notes or tags
- Pipeline board you move by dragging, a follow-up list, dated notes
- Each customer's orders and invoices from the ITpris business apps
- CSV export of selected customers; import from Contacts without duplicates
- Works on your phone, tablet and computer in the browser, even offline
Not so good
- No email sending or tracking, no forms, no marketing tools
- Four fixed stages (lead, contacted, customer, lost); one pipeline
- One person in one browser: no team, no sync between devices
- No integrations outside the ITpris apps
2. HubSpot CRM
Best for: Small sales teams who want email tracking, meetings, forms and live chat for free
Good
- Email tracking and notifications, email templates and scheduling on the free plan
- Deal pipelines, tasks, meeting scheduling, live chat, sales quotes and reporting dashboards
- Over 2,000 integrations in its marketplace
Not so good
- Free plan stops at two users and 1,000 contacts
- Multiple currencies and removing HubSpot branding start on Starter
- A HubSpot account and its servers hold your data
HubSpot CRM website · Sources: HubSpot free CRM
3. Zoho CRM (Free edition)
Best for: Up to three people who want leads, deals and workflow automation at no cost
Good
- Leads, deals, workflow automation and follow-up reminders free
- Tasks, meetings and calls tracked; standard reports
- API access (5,000 calls a day) and a mobile app
Not so good
- Exporting data is limited to 10 times on the free edition
- Sending email through Gmail or Outlook and mass emails are on Standard
- Three users at most
Zoho CRM (Free edition) website · Sources: Zoho CRM pricing
4. Bigin by Zoho CRM (Free)
Best for: A single person who wants a simple pipeline CRM with phone apps and a booking page
Good
- One pipeline with stages you can change
- Built-in phone, a booking page, web forms and a business card scanner free
- Apps for iOS, iPadOS, Android and macOS
Not so good
- Free plan: one user and 500 records (pipelines, contacts, activities and notes all count)
- Three automations on the free plan
- Email and WhatsApp integration start on Express
Bigin by Zoho CRM (Free) website · Sources: Bigin pricing
Which one to choose
CRM is our pick for one person who wants a private customer list and pipeline with no limits and no sign-up: a drag-and-drop pipeline board, follow-ups and dated notes, tied to the free ITpris order and invoicing apps, installable on a phone or computer and usable offline. It does not send email or support a team.
Choose HubSpot's free CRM for a small sales team that needs email tracking, meetings, forms and live chat for two users, with a large set of integrations. Choose Zoho CRM's free edition for three users who want workflow automation, or Bigin for a simple pipeline with your own stages, a booking page and native phone apps, within 500 records.
Questions
What is the best free CRM?
For one person who wants no limits, no account and nothing uploaded, CRM. For a small team, HubSpot's free CRM (two users, 1,000 contacts) has the most selling tools, including email. Zoho CRM is free for three users, Bigin for one user and 500 records.
Which free CRM has no contact limit?
Of these, CRM sets no limit. HubSpot's free plan allows 1,000 contacts and Bigin 500 records; Zoho CRM's pricing page does not state a contact limit for the free edition.
Can I use a CRM without an account?
CRM runs in your browser with no account and keeps the data on your device. HubSpot, Zoho CRM and Bigin are online services you sign up for.
Which free CRM works on my phone?
HubSpot, Zoho CRM and Bigin have phone apps in the app stores. CRM installs from the phone's browser (Add to Home Screen) and works offline, with the data kept on that phone.
Names of other products are trademarks of their owners. ITpris Verktyg is not affiliated with them.