ITpris Verktyg

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Customer statement and payment reminders

When a customer owes on several invoices, send one statement: every issued invoice and payment with a running balance, what is due now and how late it is. Then write a reminder in the right tone.

Open Owed by customer

How to do it

  1. In Invoices, open Owed by customer, or open an invoice's menu and choose its statement.
  2. Pick the currency, and a From date if you want an opening balance instead of the full history.
  3. Check the running balance and the ageing of what is still owed.
  4. Print the statement, or choose Download CSV for a spreadsheet.
  5. Choose Reminder… to get a subject and message whose tone follows how late the oldest invoice is. Copy it, or open it in your email app.

Your files stay on this device: Invoices runs in your browser, with no upload, no account and no watermark.

Questions

Does it send the reminder for me?

No. Reminder… gives you the text to copy, or opens your own email app with it addressed to the customer. Nothing is sent from the page.

Which invoices are on the statement?

Every issued invoice of that customer in the chosen currency, with the payments and credit notes against them. Drafts are left out.

Can I see who owes me across all customers?

Yes. Owed by customer lists the balance of every customer with the overdue part, and the Unpaid invoices by customer report in Reports does the same with CSV.

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